CCTV has long been one of the most important, central methods to deter shoplifters and help identify repeat offenders. Great CCTV systems mean you can monitor problem areas constantly, and even if you can’t react to a thief in real time, you could still get a good idea of their identity, behavior, and the products that they targeted.
Key control is a necessary burden for every store. You have to lock up your valuables and make sure that you keep a close eye on the movements of the keys to prevent loss and duplication. Here are 5 best practices that can help you improve your key control system.
Minimizing shrink is crucial for any retail business. Losses come in two main categories; known and unknown. As a loss prevention team, your goal must be to move as many losses into the known group as possible. That way, they can be more closely watched and managed.
Working in the supermarket industry requires various checks and balances. It is tricky to operate a business where the shelf life of the inventory ranges from years to days. Unfortunately, time sensitive items get thrown away for a number of reasons. Additionally, goods that incur damages are thrown out and create loss. Both of these…
One area of the grocery store that has consistently proven to have expired products every time we visit a store is the energy bars section. Like the rest of the store, products here expire due to a variety of reasons, whether that’s overordering or a lack of rotation. However, there is a simple solution that can help reduce your shrink in the category. When stockers are stocking new boxes of product, leave those new boxes unopened if there is already an open box on the shelf.
As annual digital coupon spending approaches the $1 billion dollar mark, we must examine whether the CPG industry is experiencing a shift away from free-standing insert (FSI) coupons to digital coupons. If the landscape is changing to digital, we also must ask whether digital move volume like trusty FSIs, and whether the ROI (Return on Investment) is similar.
Supermarket loyalty programs are the foundation of all knowledge. Gone are the little stamp booklets of yesteryear. With data-driven grocery retail operations, supermarket loyalty programs have taken on a whole new meaning, and customers want value in exchange for their personal information required for membership. Swipe and Save incentives have proven to be the market leader in loyalty program membership.
When it comes to unsaleables, there are several factors that can contribute to the overall numbers. One area in particular that can result in unsaleables is damaged products. According to FMI, the average annual sales for a supermarket—based on a weekly average sale of $516,727—is roughly $26,869,804. Within these numbers, the average percentage of unsaleable for a store is 2.7 percent with 4 percent of that margin directly resulting from damaged goods.
A recent survey released by the West Coast poultry powerhouse Foster Farms, reveals that the attitudes of Millennials in regards to food concerns, consumer interests, and purchasing behaviors and preferences are significantly steering the food industry in a new direction.
Studies suggest that people have an ingrained fear of shortage. Whether this is a psychological hangover from the days of lean harvests and not having enough food to tide us over during the winter months is up for debate.
However, it remains true that retailers can tap into these subconscious anxieties to gently persuade customers to add impulse purchases to both their online and in-store carts.