customer satisfaction

The 3rd Annual Grocery Digital Maturity Benchmark from Incisiv’ projects that by 2026, 81.7% of consumers will be buying groceries online. It shouldn’t come as a surprise: From the onset of the global pandemic, the already predominant trend of...

As 2021 draws closer to a close, so does another challenging year in grocery retail. Enduring effects of the COVID-19 pandemic have forced grocers to change, and quickly. What changes persist? Top of the list is seamless omnichannel grocery: Having...

Surging attention to individual and mass impact on the environment means elevated consumer interest in sustainability. As the grocery industry steps up to the complex challenge, retailers are faced with myriad opportunities to satisfy eco-conscious...

Fox Bros. Piggly Wiggly is a 100% Employee Owned Grocery Store chain of 9 stores located across South Eastern Wisconsin. When the chain began looking for a solution to address ineffective and outdated product rotation calendars, Date Check Pro met...

Consumer meal dollars spent this past year shifted dramatically toward grocery stores: whether in-store, online, or through delivery or curbside pickup services. When restaurant dining became unsafe, consumers pivoted hard toward groceries, causing...

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