future of retail

Loyalty programs are nothing new to grocers, but over the past few years, new data has revealed trends in consumer behavior that’s changing the way supermarkets are thinking about loyalty programs.

Traditional closed-circuit television (CCTV) systems, while still in use throughout grocery and retail stores, are increasingly being swapped out for more modern networked video tools.

If you believe the media’s frenzied reporting, you might think Amazon’s $13.7 billion acquisition of Whole Foods Market is something like a doomsday event grocers. Just look at some of the headlines:

Roughly 33 percent of the food produced in the world never reaches the mouths for which it was intended. Wealthy individuals waste more than they consume and even more, food spoils during transport. Roughly $1 trillion worth of food is annually...

Supermarket loyalty programs are the foundation of all knowledge. Gone are the little stamp booklets of yesteryear. With data-driven grocery retail operations, supermarket loyalty programs have taken on a whole new meaning, and customers want value...

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